At Cheap Plush Attire Store, we’re committed to making your shopping experience as smooth and enjoyable as our best-selling convertible dresses. Whether you’re shopping for plus-size fashion, trendy jumpsuits, or comfortable maternity wear, we’ve got you covered with flexible shipping and returns options.

Shipping Information

Order Processing

We typically process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Standard Shipping (DHL or FedEx)
– Delivery time: 10-15 business days after shipping
– Flat rate: $12.95 USD
– Recommended for faster delivery

Free Shipping (EMS)
– Delivery time: 15-25 business days after shipping
– Free for orders over $50
– Available worldwide (excluding some Asian and remote areas)

International Shipping

We ship globally! However, please note that some Asian countries and remote areas may not be serviceable. Customs fees and import duties are the responsibility of the customer.

Our Flexible Returns Policy

We want you to love your convertible dresses, jumpsuits, and plus-size fashion as much as we do. If you’re not completely satisfied, our hassle-free returns policy makes exchanges easy.

Return Basics

15-Day Window: Returns accepted within 15 days of delivery

Free Exchanges: Size or color exchanges at no extra cost

Quality Guarantee: Full refund if item doesn’t meet our premium standards

Global Service: Available for all international orders (excluding some Asian and remote areas)

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Maternity wear (except for manufacturing defects)
  • Items with removed tags or signs of wear
  • Final sale items (clearly marked during checkout)

How to Return or Exchange

Step 1: Initiate Your Request

Email [email protected] within 15 days of delivery with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Preferred resolution (refund or exchange)

Sample Email:
Subject: Return Request – Order #12345

Body:
Dear Cheap Plush Attire Team,

I would like to request a return/exchange for my recent order (#12345).

Item Name: [Product Name]
Size/Color: [Details]
Reason: [Change of mind/Defect/etc.]
I prefer: [Refund to original payment method / Exchange for [new item details]]

Please advise next steps.

Best regards,
[Your Name]
[Order Email Address]

Step 2: Package Your Items

Include all original tags and packaging. For our convertible dresses and jumpsuits, please fold carefully to avoid damage.

Step 3: Ship Your Return

  • For defective items: We’ll email you a prepaid return label
  • US Customers: Use the original packaging with our return address
  • International: We recommend tracked shipping (return shipping costs not covered)

Return Address:
Cheap Plush Attire Store
2645 Wildrose Lane
Detroit, US 48219

Refund Process

Timeline

  • Processing: 3-5 business days after we receive your return
  • Refund Issuance: 5-10 business days depending on your payment method

Refund Methods

  • Credit Cards: Refunded to original Visa, MasterCard, or JCB
  • PayPal: Refunded to your PayPal account

Note: Shipping fees are non-refundable except for defective items.

Exchange Process

For size exchanges on our best-selling dresses or jumpsuits:

  • Email your request with preferred new size
  • We’ll ship the replacement immediately (no need to wait for return processing)
  • Return the original item within 15 days

Bonus: Free return shipping for size exchanges within the US!

Need Help?

Our customer care team specializes in plus-size fashion and convertible dress returns. Contact us at [email protected] – we typically respond within 2 business hours.

Happy shopping from the Cheap Plush Attire team!